Support

Need help with More Mindful? We're here for you.

We aim to respond within 1–2 business days.

Frequently Asked Questions

How do I sync my data across devices?

Sign in with the same account (email, Google, or Sign in with Apple) on each device. Your journal entries, tasks, mood logs, focus sessions, and calendar events sync automatically while you're signed in.

How do I export my data?

Go to Settings → Export My Data. This downloads a JSON file with your journal entries, tasks, mood logs, focus sessions, calendar events, and assistant chat history, which you can save or share from the share sheet.

How do I delete my account?

Go to Settings → Delete Account, then confirm. This permanently deletes your account and all associated data from our servers and cannot be undone.

How do I manage or cancel my subscription?

Subscriptions are billed and managed through your Apple ID. Open the App Store app → your profile → Subscriptions, or go to iOS Settings → [your name] → Subscriptions, and select More Mindful. Canceling stops future renewals but keeps your access through the end of the current billing period.

How do I turn calendar, reminders, microphone, or Apple Music access on or off?

Go to Settings within the App to manage each permission, or go to iOS Settings → More Mindful to change access at any time.

The app isn't syncing / I'm seeing an error.

Try the following:

Check your internet connection.
In Settings, tap Sync Now (or Try Sync Again if there's an error shown).
Sign out and sign back in.

If the issue continues, email us with a description of what happened and, if possible, a screenshot.

How do I report a bug or request a feature?

Email us at info@daviddevelopers.com — we read every message.